What your business can learn from Uber ratings.
Uber experiments frequently with ratings. Why? And how should your business incorporate ratings?
7 min readNov 30, 2018
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My Uber rating is 4.8, and most of the drivers Uber assigns me have between 4.7–4.9
I would think my Uber rating is just above average. In itself, it is insignificant, but combine it with the fact…