User onboarding is not about helping users understand your product.
2 min readOct 3, 2021
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If your product needs a User Manual, you are going to have a tough time getting users to adopt your product — specially if you cater to the self-serve market.
Smart products are intuitive, easy to use, and quick to deliver value to their customers. The sooner the customer reaches the “Aha” moment, the more likely they are to stay with your product.