The importance of content in different teams is getting recognition. Not fast enough though, and not the right way.

Source: https://design.google.com/jobs/ux-writer/

If you have been following my stories, it would be quite obvious to you how much emphasis I lay on the power content has in building your business.

Entrepreneurs are storytellers. We are telling stories all the time. Be it to a potential recruit, someone we are trying to court as a co-founder, a prospective customer, or that elusive investor. We are always sharing one story or the other. That’s our job. That’s how we take you through the amazing journey we have been on. But, just because we are storytellers doesn’t mean we always present words the best way possible. And that is why we all need copywriters! And that is what this story is all about.

In one of my previous stories, I even talked about the fact that teams of all types and functions need a copywriter — someone who can articulately summarise everything that the team wants to convey, be it an internal memo, or a quick overview for its users/consumers.

It looks like I wasn’t wrong in my thoughts there. Today, I came across few interesting job postings.

Theoretically, this is a good thing. Companies understanding the importance of a good copy, and how it is not limited to your landing pages and ads, might change a few things for better. The problem? I am not quite sure the theory is translating to reality — yet!

Just look at the Crowdfire job post above. Crowdfire totally plagiarised the copy from Google. And that’s a shame! Because in all probability, they may not quite understand what exactly a UX writer is supposed to do. And if they themselves don’t understand it yet, odds are we would either end up with a bad hire — someone who isn’t the right fit, or we would end up with a good resource not being utilised to the best of his/her potential.

Problem #2. Most companies out there are still oblivious to why they badly need someone who can help translate ideas, grand visions and the product roadmap to a language that is interesting, engaging, and yet simple enough for a reader to understand. The result is catastrophic. For both the company, as well as the consumers they are working so hard to serve. Landing pages bloated up with text, ad copies that talk about everything yet fail to connect to the audience, vanilla play store app-update descriptions (‘whats new’). All these could be avoided by having 1 copywriter in your team.

Think of the copywriter as the final stage of a filtration process. All content that you produce have to pass through him — without fail. Give him the liberty to trim down the hedges, add a word or two here and there and make it perfect. Any content that your copywriter hasn’t laid his eyes on — shall not pass.

#ThanksGandalf.

As a result of this state of oblivion, in addition to having job postings that probably aren’t well planned, we also face the problem of scarcity. The number of job posts out there seeking copywriters is — to put it mildly — thin.

Just look at the results of a quick Google search.

The quick search revealed one more interesting point, something I wasn’t quite aware of:

UX writer is not exactly a new role.

Almost 1.5 years old

SO. WHERE DO WE GO FROM HERE?

I’m not sure. There are multiple things that we need to do:

  1. Realise that we DO need a copywriter. Maybe two.
  2. Figure out what would their job entail. Don’t bring the heavy-hitters in the game unless you have a gameplan for them.
  3. Work together with them and evolve your working dynamics. It is quite possible that you weren’t very clear on what you want out of them and what would be the best way for their work to add the most value to the business. That’s okay. Keep working towards improving those dynamics till you get a hang of it. It is still a new field, and you are in unchartered waters. So it will take some getting used to. Accept that, set fear aside and get working.

Let’s circle back to the UX writers again. What would they do?

Let me take a leaf off of Google’s job page.

UX Writers advocate for Google design and help shape product experiences by crafting copy that helps users complete the task at hand.

To be honest, that line does nothing for me. It doesn’t help me understand what should my UX writers do, it doesn’t help me figure out the next steps. In short, a bad copy. #Irony

Luckily, the next segment changed that.

They set the tone for content and drive cohesive product narratives across multiple platforms and touchpoints. As our resident wordsmiths, they work with a variety of UX design-related jobs including researchers, product managers, engineers, marketing, and customer operations to help establish connective language and a unified voice.

Emily Luthra, a UX writer says (on the same page):

Tell stories within a relatable context, at a cadence that is easy to read, in a positive and engaging tone. The better you explain an idea, the more time it gives readers to use that information to make a positive impact on the world with their creations.

Help solve problems by figuring out all the variables involved, and describe them with brevity and clear actions. Come prepared with expertise beyond writing. Learn the basics of design, information architecture, or frontend development. Understand the gestalt that informs the content you’re creating.

In short, use fewer words to describe the grand scheme, and do so in style. Make a statement. Do you think your business needs a copywriter? I do, and am fanatically searching for the right guy.

That’s it for today. See you tomorrow! :-)

--

--

--

Helping businesses grow 10x faster, and scale efficiently. Top Writer — Quora, Medium. Drop in a line if you’d like help with yours. mail@abyshake.com

Love podcasts or audiobooks? Learn on the go with our new app.

Recommended from Medium

New Design plain t shirt Mesh Printed Men’s Polo Shirts For Men

Ganesh Elephant God Line Art Meditation India Zen Hoodie

Ganesh Elephant God Line Art Meditation India Zen Hoodie

What is Proposal Writing — How to Write Great Proposals to Get More Clients!

Inconsistent Experience—A UX Audit Case Study.

Tittle: spotting conversion difficulties. Image: A sloth hanging upside-down from a branch of a tree.

Case study: A way to recycling — prototype and test

READ/DOWNLOAD=- Control System Documentation: Applying Symbols And Identification FULL BOOK PDF &…

The yarn is long and the short look is good, and the single layer is good or double-layer.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store

Abhishek Anand

Helping businesses grow 10x faster, and scale efficiently. Top Writer — Quora, Medium. Drop in a line if you’d like help with yours. mail@abyshake.com

More from Medium

Your brand deserves an influencer.

4 content marketing trends to use for your 2023 strategy

5 Biggest Marketing Challenges for Businesses 2019

The New Era of Content Creation: 8 Tips On How To Monetize It Like A Boss