Learn customer obsession from Jeff Bezos

Always focus on improving their experience. End to end.

No matter which product of Amazon you look at, the usage experience is exemplary. (image)

…his nearly unmatched focus on customer service…

…and those things are going to be true 10 years from now, they are going to be true 20 years from now. So you can count on those things, and we can put energy into them…

Bezos always has that one same advice (image: screengrab from CNN interview)

What has worked at Amazon is focusing on the customer, putting the customer first — which is easy to say but difficult to do.

And that is something I am very very proud of. Because with that distribution center space, and half a dozen distribution centers around the country allows us to get product close to customers so that we can ship it to customers in very timely way.

FOCUSING ON CUSTOMERS HELPS MAKE GOOD BUSINESS DECISIONS TOO

WEWORK MAY CALL ITSELF A TECH COMPANY. AMAZON NEVER CARED IF IT WAS ONE

In the long term, there is never any misalignment between customer interest and shareholder interest.

INTERESTING FUN FACT

That’s it for today, see you tomorrow!

Helping businesses grow 10x faster, and scale efficiently. Top Writer — Quora, Medium. Drop in a line if you’d like help with yours. mail@abyshake.com

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